Platform
Support
without friction.
Custom forms, self-service submission, centralized tracking and automatically notified providers, your Support connects your users to your IT teams in one click.
Manageable support
From form to resolution
No-code
Form builder
100%
Real-time tracking
1 click
Fleet users invitation
How it works
From form to resolution
Design
The form builder lets you create custom requests: custom fields, conditional sections, recipients, no code required.
Submit
Your team members choose their form from a self-service catalog and submit their request in a few clicks, from anywhere.
Track
Each request is tracked end to end: status, history, attachments and exchanges centralized in a single dashboard.
Resolve
The relevant providers are automatically notified and can respond directly, with no extra tool or account.
Use cases
All your requests,
a single entry point
Each form is configurable: fields, recipients and providers depending on the request type.
Submitted request
Application access request
Form routed to the provider owning the relevant service
Submitted request
Security incident report
Immediate notification of the IT team and priority follow-up
Submitted request
IT hardware request
Validation, order and delivery tracking centralized in a single thread
Submitted request
New employee arrival
The new user, identified in your fleet, is invited in one click
Submitted request
Software license renewal
Request sent to the provider with the existing contract context
Submitted request
GDPR compliance question
Dedicated form, tracking and automatic archiving of the provided answer
No-code builder
Build your forms by simply assembling fields: text, selection, attachment, recipients, no technical skills required.
Fleet invitation
Your users already identified in your fleet (Active Directory, Entra ID, Google Workspace…) are invited in one click, with no account-by-account setup.
Notified providers
Each form designates its recipients: the relevant providers receive the request by email and can respond immediately.
Reusable templates
Duplicate your most used forms from ready-to-use templates and adapt them to each provider or department.
Structured support
without switching tools
Design your forms, invite your users and let your support route every request to the right provider, with full traceability.