Real-world use case
An IT team needed a unified network inventory and Help Desk: here is my documentation on Spiceworks Desktop.
SpiceWorks IT Desktop: network inventory and help deskDownload
Conclusion
This document presents Spiceworks Desktop, software that combines network inventory, Help Desk, reporting, and monitoring within a single web interface. The accompanying PDF details its implementation for managing an IT fleet. It is part of the documentation produced as part of my BTS.
